Privacy policy

Privacy Policy

At BOUGUESSA, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit www.bouguessa.com (the "Website").

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Data: Name, email address, phone number, and mailing address.

  • Payment Information: Credit/debit card details processed through secure third-party payment providers.

  • Browsing Data: IP addresses, device information, and browsing behavior through cookies and similar technologies.

  • Communication Data: Customer support inquiries, marketing preferences, and feedback.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.

  • Improve our Website, services, and customer experience.

  • Provide customer support and respond to inquiries.

  • Send marketing communications (with your consent).

  • Analyze website usage and trends.

  • Ensure security and prevent fraud.

3. Cookies & Similar Technologies

We use cookies to enhance your browsing experience. These may include third-party web beacons that do not collect personal information. You can control cookies through your browser settings, including blocking or deleting them.

4. Data Security

To protect your personal data:

  • We do not store, share, rent, or lease customer credit/debit card details.

  • We use SSL encryption and secure storage systems.

  • Access to your data is restricted to authorized personnel only.

5. Sharing Your Information

We do not disclose your personal information to third parties unless:

  • You have provided consent.

  • It is required to fulfill your orders (e.g., shipping providers, payment processors).

  • It is necessary to comply with legal obligations.

6. Marketing Preferences

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails. We respect your preferences and will process your request promptly.

7. OpenReplay Session Tracking

To improve our Website, we use OpenReplay for anonymous session tracking. If any personal data is accidentally captured, we take steps to exclude or anonymize it. If you have concerns, please contact us.

8. Social Media & Third-Party Links

Our Website may include links to social media platforms such as Instagram and Facebook. Your interactions on these platforms are subject to their privacy policies.

9. Email Communications

Emails sent to BOUGUESSA are confidential. However, we do not claim ownership over your messages, and we recommend not sharing sensitive information via email.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via our Website or email.

12. Contact Us

For any questions or concerns about your privacy, please contact us at: Email: support@bouguessa.com

Last Modified: 14/03/2025